If you need to cancel or reschedule your appointment, please try to do this in a timely manner. The more notice, the better!
Saturday appointments have a 48 hour cancellation requirement and are subject to incurring a charge if cancelled less than 48 hours before the scheduled time.
Please be advised that all weekday cancellations made up to 24 hours before a scheduled appointment via (email, text, phone call) will be processed without incurring a charge.
Please note that once you have booked an appointment, it means that I have reserved time exclusively for you. If you cancel your appointment less than 24 hours before it is scheduled to occur, you will be subject to a charge of half the service fee for any and all services scheduled and full charge for non-cancel, non-show. Please provide a cancellation notice at least 24 hours before your appointment to avoid a cancellation fee.
You can cancel or reschedule an appointment by emailing, texting or calling Birch Tree.
As a very small business I have found it necessary to make a change concerning payments. I will continue to accept credit cards, however you can save by paying with cash or check.
I can no longer accept Venmo payments.
Credit card payments will be subject to a processing fee of 3.75%, which will automatically be added at the point of sale. (This includes online gift certificate purchases)
Please make note of this for your future appointments and purchases.
THANK YOU FOR YOUR UNDERSTANDING!